Privacy Policy

Last updated: June 2, 2026

Pinnacle Auto Rental ("Pinnacle," "we," "us," or "our") operates the website pinnacleauto.co and provides loaner vehicle rental services. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us, including:

Name, address, phone number, and email address
Driver's license number and state of issuance
Payment card information (collected and stored by Stripe — we do not store card numbers)
Vehicle information related to your rental
Rental agreement details including mileage and vehicle condition

How We Use Your Information

We use the information we collect to:

Process and manage your vehicle rental
Communicate with you about your rental, including pickup and return
Process payments and send receipts
Comply with legal obligations
Resolve disputes and enforce our rental agreements

Payment Processing

We use Stripe, Inc. to process payments and securely store payment method authorizations. When you provide card information, it is transmitted directly to Stripe and handled according to their privacy policy and PCI-DSS compliance standards. Pinnacle Auto Rental does not store your full card number on our systems.

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who help us operate our business (e.g., Stripe for payments)
Partner repair shops to coordinate vehicle pickup and return logistics
Law enforcement or legal authorities when required by applicable law

Data Retention

We retain rental records, including personal information, for a minimum of seven years to comply with applicable business and tax record requirements.

Your Rights

You may contact us at rentals@pinnacleauto.co to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

Contact

For privacy-related questions, contact us at:
rentals@pinnacleauto.co